Terms & Conditions

Last Updated: August 25, 2025

Welcome to enginewala.com (“Website,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, browsing products, creating an account, or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you must discontinue use of our website immediately.

Please read these Terms carefully before using our services.

1. About Us

enginewala.com is an online store specializing in Electronics and Gadgets, offering a variety of smart devices, accessories, audio equipment, and other tech products.

Contact Details:

Address: Vill + P.O. – Sahara, P.S. – Egra, Dist. – Purba Medinipur, West Bengal, PIN – 721446
Email: enginewala@gmail.com
Phone: +91 7908608914

We strive to provide high-quality products and excellent customer service.

2. Eligibility

By using enginewala.com, you confirm that:

You are at least 18 years old, or accessing the site under the supervision of a parent/guardian.
You are legally capable of entering into binding contracts.
You will comply with all applicable laws and regulations in India while using our services.

3. Account Registration

To make purchases, you may need to create an account on our website. You agree to:

Provide accurate, complete, and up-to-date information.
Keep your account login credentials confidential.
Accept responsibility for all activities conducted under your account.
Notify us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products & Descriptions

We aim to display accurate product images, specifications, and details. However:

Colors may appear differently depending on your device screen.
Technical descriptions are for reference only and may not always match manufacturer updates.
Product availability may change without prior notice.
We reserve the right to limit sales of certain items to specific geographic regions or customer groups.

5. Pricing & Payments

All prices on enginewala.com are listed in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
We reserve the right to change prices, product offers, and discounts without prior notice.
Payment methods include debit/credit cards, UPI, net banking, wallets, and other methods displayed at checkout.
By providing payment details, you confirm that you are authorized to use the chosen payment method.

6. Order Acceptance & Cancellation

When you place an order, you will receive an acknowledgment email. This does not confirm acceptance.
Order acceptance occurs when we dispatch the product.
We may cancel orders due to unavailability, errors in product details, pricing inaccuracies, or suspected fraudulent activity.
If an order is canceled after payment, the refund will be initiated to your original payment method within a reasonable timeframe.

7. Shipping & Delivery

We deliver products across India through trusted courier partners.
Estimated delivery timelines are mentioned at checkout but may vary due to logistics or unforeseen delays.
Once an item is shipped, risk of loss passes to you upon delivery at the provided address.
Customers must provide accurate shipping information; we are not responsible for undeliverable packages due to incorrect details.

8. Returns & Refunds

We want you to be satisfied with your purchase. Our Return & Refund Policy applies as follows:

Items can be returned within 7 days of delivery if defective, damaged, or incorrect.
Products must be unused, in original condition, and with all packaging and accessories.
Refunds are processed after inspection and approved returns.
Certain products like consumables, hygiene products, and items marked “non-returnable” cannot be returned.
Refund timelines may vary depending on the payment method and bank policies.

9. Warranties & Disclaimers

Many of our products come with a manufacturer’s warranty. Please check product details for coverage.
enginewala.com does not provide additional warranties beyond what is provided by the manufacturer.
We disclaim liability for:
- Misuse or mishandling of products.
- Unauthorized repairs or modifications.
- Issues caused by third-party accessories.

10. Limitation of Liability

To the maximum extent permitted by law:

enginewala.com, its employees, partners, and affiliates shall not be liable for any indirect, incidental, or consequential damages.
Our total liability, whether in contract, warranty, or otherwise, shall not exceed the price you paid for the product purchased.

11. User Responsibilities

You agree not to:

Use the website for unlawful or fraudulent purposes.
Upload viruses, malware, or harmful code.
Attempt to hack, disrupt, or interfere with website security.
Resell products purchased without prior authorization.

Violation of these terms may result in suspension or termination of your account and possible legal action.

12. Intellectual Property

All content on enginewala.com, including logos, product images, designs, texts, and graphics, is the property of enginewala.com or its licensors.
You may not copy, reproduce, modify, distribute, or exploit content without written permission.
Unauthorized use of intellectual property will lead to legal consequences.

13. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal data.
By using enginewala.com, you consent to the collection and processing of your data in accordance with our policy.

14. Third-Party Links

Our website may contain links to third-party websites for payment, shipping, or product references.

We are not responsible for the content, policies, or practices of third-party sites.
Users should review the terms of those websites before engaging.

15. Promotions, Discounts & Coupons

Coupons, promo codes, and discounts are subject to specific terms stated during the offer.
Discounts cannot be combined unless explicitly allowed.
We reserve the right to cancel promotions at any time without notice.

16. Termination of Use

We may restrict or terminate your access to enginewala.com at our discretion, without prior notice, if:

You breach these Terms.
Fraudulent or abusive activity is detected.
Required by law enforcement or legal orders.

You remain liable for any obligations (including payments) incurred before termination.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed under the laws of India.

Any disputes will be subject to the exclusive jurisdiction of the courts in Purba Medinipur, West Bengal.

18. Indemnification

You agree to indemnify and hold harmless enginewala.com, its owners, employees, affiliates, and suppliers from any claims, damages, or losses arising out of your:

Violation of these Terms.
Misuse of our website or products.
Infringement of intellectual property rights.

19. Force Majeure

We shall not be liable for delays or failures caused by circumstances beyond our control, including but not limited to:

Natural disasters, strikes, or labor disputes.
Internet or power outages.
Government restrictions or legal orders.

20. Amendments

We may update these Terms at any time without prior notice.

Changes will be effective immediately upon posting on this page.
Continued use of the website after changes indicates acceptance of the updated Terms.

21. Contact Information

For any questions, concerns, or complaints about these Terms & Conditions, please contact us:

Email: enginewala@gmail.com
Phone: +91 7908608914
Address: Vill + P.O. – Sahara, P.S. – Egra, Dist. – Purba Medinipur, PIN – 721446, West Bengal, India

22. Entire Agreement

These Terms, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and enginewala.com.
Any prior agreements, understandings, or communications are superseded by this document.